Data protection

1 Information about the collection of personal data

"(1) Find out more about the collection of personal data when using our website. Personal data is defined as all data that can be related to you personally, e.g. name, address, email addresses, user behaviour."

(2) Responsible according to Art. 4 para. 7 EU General Data Protection Regulation (GDPR) is GRUNDFOS GmbH, Schlüterstraße 33, 40699 Erkrath, Germany. [You can reach our data protection officer at e-mail: datenschutz@mypump.info or our postal address with the addition "the data protection officer".]

"(3) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, possibly your name and telephone number) will be saved by us in order to answer your questions We delete the data arising in this context after the storage is no longer necessary, or limit the processing if there are statutory retention requirements. "

"(4) If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We will also state the criteria for the duration of storage."

"(5) Your personal data will not be transferred to third parties for any other purpose other than those listed. We will only pass on your personal data to third parties if you have given your express consent to this in accordance with Article 6 (1) (a) GDPR have given, the disclosure according to Art. 6 Para. 1 lit.f) GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data , in the event that there is a legal obligation for the transfer according to Art. 6 Para. 1 lit. c) GDPR and this is legally permissible and according to Art. 6 Para. 1 lit. b) GDPR for the processing of contractual relationships with You have no need to transfer your data to a recipient in a third country (not a member state of the EU / EEA [including Switzerland]) or an international organisation. "

2 your rights

"(1) You have the following rights towards us with regard to your personal data:"

Right to information, right to correction or deletion, right to restriction of processing, right to object to processing, right to data portability

"(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us."

Collection of personal data when visiting our website

"(1) If you only use the website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following Data that is technically necessary for us to show you our website and to ensure stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR): "

IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status / HTTP status code, amount of data transferred, website from which the request comes, browser, operating system and its Interface, language and version of the browser software.

"(2) In addition to the above-mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and by which the body that the cookie sets (here by us) certain information flows in. Cookies cannot run programs or transmit viruses to your computer. They serve to make the internet offer more user-friendly and effective overall. "

"(3) Use of cookies: transient cookies, see b), persistent cookies, see c), third-party cookies, see d)"

"b) Transient cookies are automatically deleted when you close the browser. This includes session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the common session Your computer will be recognized when you return to our website. The session cookies are deleted when you log out or close the browser. "

"c) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser."

"d) We also work with various third-party providers who help us to display advertisements that are relevant to you on the Internet. These third-party providers can also store cookies on your computer's hard drive (third-party cookies). You can save cookies in the Clear your browser's security settings at any time. "

"e) You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website."

"f) [We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.]"

"g) [The flash cookies used are not recorded by your browser, but by your flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the necessary data regardless of yours used browser and do not have an automatic expiry date If you do not want the flash cookies to be processed, you must install an appropriate add-on, eg "Better Privacy" for Mozilla Firefox (https: //addons.mozilla .org / de / firefox / addon / betterprivacy /) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using the private mode in your browser. We also recommend to regularly delete your cookies and browser history manually.] "

"§ 4 Other functions and offers on our website"

"(1) In addition to the purely informational use of our website, we offer various services that you can use if you so wish. To do this, you generally have to provide further personal data that we use to provide the respective service and for which the previously mentioned principles for data processing apply. "

"(2) In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked."

"(3) Furthermore, we can pass on your personal data to third parties if we offer campaign participations, competitions, contracts or similar services together with partners. You will receive more information about this when you provide your personal data or below in the description of the respective offer. "

"(4) If our service providers or partners are based in a country outside the European Economic Area (EEA [incl. Switzerland]), we will inform you about the consequences of this in the description of the offer."

§ 5 Collection of personal data from customers, prospects and suppliers

"(1) We only collect your personal data as a customer, prospective customer or supplier if you provide them to us by email, post or telephone. Then we collect the information that is within the scope of the contact details, in particular the name and transmitted contact details, the date and reason for contacting you. The personal data you have entered will only be used for the purpose of providing you with the desired products or services (legal basis Art. 6 Para. 1 b ) GDPR), or for other purposes for which you have given your consent (legal basis Art. 6 Para. 1 a) GDPR) and which are described in this data protection declaration. "

"(2) You are not obliged to provide the aforementioned personal data. Without the provision of the data, there may be no communication between you and us."

"(3) The relevant data in each individual case is transmitted on the basis of the statutory provisions or a contractual agreement to public bodies in the event of overriding legal provisions, to external service providers or other contractors and to other external bodies, insofar as you have given your consent have granted or a transfer of predominant interest is permitted. There is no intention to transfer your data to a recipient in a third country (not a member state of the EU / EEA [incl. Switzerland]) or an international organisation. "

"(4) The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data communicated, this is the case when the respective conversation with you has ended. The conversation is ended when It can be inferred from the circumstances that the matter in question has been finally clarified.As far as the communicated data is subject to tax and commercial law retention requirements, it will be stored for the duration of the retention obligation of ten years and then deleted, unless you are in have consented to further storage or the further processing of the data is necessary for the assertion, exercise or defense of legal claims. The legal basis for the processing of personal data for the purpose of fulfilling the statutory archiving and retention obligations is Art. 6 para 1 p. 1 lit. c) GDPR. "

"§ 6 Use of contact forms"

"(1) Personal data is also collected if you provide it to us voluntarily via our contact forms. Then we collect the information that comes about when you contact us. This includes in particular names and transmitted contact details, date and reason We will only use the personal data collected from you for the purpose of providing you with the desired products or services (legal basis Art. 6 Para. 1 b) GDPR) or for other purposes for which you have given your consent (Legal basis Art. 6 Para. 1 a) GDPR) and which are described in this data protection declaration. Your consent, for example for the setting of cookies by third parties or for web tracking by them, can also be given in the appropriate technical settings of your browser. You have the possibility at any time to give your consent to the processing of personal data Revoke data. "

"(2) The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form, this is the case when the respective conversation with you has ended. This is acheived when it can be inferred from the circumstances, that the matter in question has been finally clarified. "

"§ 7 newsletter"

"(1) With your consent you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent."

"(2) We use the so-called double opt-in procedure to register for our newsletter. This means that after you register, we will send you an e-mail to the specified e-mail address, in which We ask you to confirm that you wish the newsletter to be sent. In addition, we save your IP addresses and the times of registration and confirmation. The purpose of the procedure is to prove your registration and possibly misuse of your personal data The legal basis is Art. 6 Para. 1 a) and c), Art. 7 Para. 1 GDPR. "

"(3) The only mandatory information for sending the newsletter is your e-mail address. The provision of further, separately marked data is voluntary and is used to address you personally. After your confirmation, we will save your e-mail Address for the purpose of sending the newsletter. The legal basis is Article 6 (1) (a) GDPR. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The email -The address of the user will therefore be saved as long as the subscription to the newsletter is active. "

"(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter email or by sending a message to the contact details given in the imprint."

§ 8 Use of our portal (customer account)

"(1) If you want to use our portal, you must register by entering the following information."

including: full name, address information, contact information

Mandatory information is marked separately, further information is voluntary. We use the so-called double opt-in procedure for registration, i.e. H. Your registration is only completed if you have previously confirmed your registration via a confirmation email sent to you for this purpose by clicking on the link contained therein. If your confirmation is not received within [24 hours], your registration will be automatically deleted from our database. Deleting your customer account is possible at any time and can be initiated by sending a message to the contact option described above.

"(2) If you use our portal, we save your data stored in your customer account until you finally delete your access. Furthermore, we save the voluntary data you have provided for the time you use the portal, unless you delete it beforehand. You can manage and change information in the protected area. The legal basis is Art. 6 Para. 1 S. 1 lit. a GDPR or Art. 6 Para. 1 S. 1 lit. f GDPR. "

"(3) To prevent unauthorized access by third parties to your personal data, the connection is encrypted using TLS technology."

"(4) You can use your customer account to request products, product and / or accessories free of charge. The requested products, product and / or accessories will be shipped by the shipping company commissioned by us -chen data transmitted to the respective shipping company. The shipping company is prohibited from transmitting your data to third parties and / or for purposes other than the dispatch of the products, product parts or accessories. The shipping companies are based within the European Economic Area (EEA [incl. Switzerland]) and are carefully selected and commissioned by us, are bound by our instructions and are regularly checked.The legal basis is Art. 6 Para. 1 lit. b) and f) GDPR. "

"§ 9 objection or revocation against the processing of your data"

"(1) If you have given your consent to the processing of your data, you can revoke it at any time. Such revocation affects the admissibility of the processing of your personal data after you have given it to us."

"(2) Insofar as we base the processing of your personal data on the balance of interests, you can object to the processing. This is the case if the processing is in particular not necessary to fulfill a contract with you, which we because in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either will Discontinue or adapt data processing or show you our compelling legitimate reasons for continuing processing. "

"(3) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your objection to advertising using the following contact details: Email: datenschutz@mypump.info."

"§ 10 Web Analytics"

"Use of Google Analytics"

"(1) This website uses Google Analytics, a web analytics service provided by Google, Inc. (" Google "). Google Analytics uses so-called" cookies ", text files that are stored on your computer and that enable an analysis of your use of the website The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be stored by Google within previously shortened by member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website Google will use this information to evaluate your use of the website, to collect reports on website activity and to provide other services related to website and internet use to the website operator. "

"(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data."

"(3) You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this you may not be able to use the full functionality of this website. You can also use the Prevent data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. "

"(4) This website uses Google Analytics with the extension" _anonymizeIp () ". As a result, the IP addresses are further processed in a shortened form, which means that they cannot be linked to a person. As far as the data collected about you is, this will be personal data immediately excluded and the personal data are immediately deleted. "

"(5) We use Google Analytics to analyze and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is stored in the Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR. "

"(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics /terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the data protection declaration: http://www.google.de/intl/de / policies / privacy. "

"§ 11 Integration of YouTube Videos"

"(1) We have integrated YouTube videos into our online offer, which are stored on http://www.YouTube.com and can be played directly from our website. [These are all integrated in the" extended data protection mode " , ie no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph 2 be transmitted. We have no influence on this data transmission]. "

"(2) When you visit the website, YouTube receives the information that you have called up the corresponding subpage of our website. In addition, the data mentioned under § 3 of this declaration is transmitted. This takes place regardless of whether YouTube has a user account. about which you are logged in or if you do not have a user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be assigned to your YouTube profile, you must log in before activation Log out of the button. YouTube stores your data as a usage profile and uses it for the purposes of advertising, market research and / or the needs-based design of its website. Such an evaluation takes place in particular (even for users who are not logged in) to provide needs-based advertising and for other users of the social network about your activities on our website. You have the right to object To create these user profiles, you must contact YouTube to exercise them. "

"(3) Further information on the purpose and scope of data collection and processing by YouTube can be found in the data protection declaration. There you will also find further information on your rights and setting options to protect your privacy: https://www.google.de/intl / de / policies / privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. "

As of June 1st, 2018